How Can I Change or Pause My Plan?

Managing Your Subscription: How to Change or Pause

Written by AryelLast update 2 months ago

You can change or pause your plan at any time.

  • Click your profile name and choose Plans & Billing from the secondary menu.

  • If you want to pause/cancel your plan click on Cancel Subscription. It remains active until the end of the subscription period.

  • If you want to change/upgrade your plan click on Change Your Plan. You'll be redirected to a page listing the available plans. Choose the one you like and use the 'Talk to sales' button to be redirected to a form that will allow you to be contacted from our sales team.
    Please note, if you decide to change your plan before the expiration of your current plan, you can save the unused amount on the new subscription.
    For example, if you have a monthly plan and get an upgrade in the middle of the month, you’ll pay half of the higher plan price, minus the amount you already paid. Instead, if you come from a monthly and would change in annual, you’ll pay the amount of the annual plan minus the one you already paid.

  • If you would like to downgrade or do things we didn’t cover here, please contact us.

Please be aware that if you move to a free plan (cancelling your subscription) your published campaigns will be suspended. So, if you change your mind and want to renew your subscription, you will need to contact us to have those campaigns enabled again.

Did this answer your question?