Troubleshooting with Domain Connection

Domain Configuration Check

Aryel
Written by AryelLast update 5 months ago

When configuring a new domain, after confirming the domain connection checkbox, it can happen that Aryel gives an error.

This because sometimes the propagation of a CNAME is not instantaneous and could take from a few minutes to 48h.

If the problem persists, check that you have entered correctly configurations on your DNS space.

To check that the CNAME has been correctly configured you can:
- visit https://toolbox.googleapps.com/apps/dig/#CNAME/
- check that the "CNAME" button has been selected correctly
- enter your domain in the "Name" input
- verify that the result of the CNAME is -> "TARGET: app.aryel.io."

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